FAQs
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What is Cut Off for Same Day Delivery?
Same Day Delivery cut off is 10AM. Any orders for same day delivery placed after 10AM will be done if the driver is available. Please text 516.510.9228 to confirm if your order can be done same day if its placed after 10AM.
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Can I exchange a tank that I did not purchase from you?
Yes. As long as your 20LB propane tank is in reasonably good condition you can exchange a tank that was not originally purchased from us.
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What is your delivery window?
NYC Propane delivers 7 days per week from 9AM to 1PM.* You can request a more specific delivery window when you place your order in the notes/requests section. A driver will call or text when they are on the way.
*Please note on busier days deliveries may occur from 9AM-5PM